Being a call center agent has its own health hazards, especially if you are a call center agent in the Philippines. This is because when it is day in the West (where most of the customers come from), it is night in the Philippines. Working night shifts can prove to be risky to health.
To help solve this, the Call Center Association of the Philippines conducted a health and wellness study to serve as a benchmark for employees in the BPO industry. Read more details in Inquirer.Net
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